Alert !

Due to the current situation of Covid -19, we are currently receiving huge volume of queries and requests our wait times are longer than usual, we kindly request you to contact us via email at or Whatsapp @ +1 281-394-3934 for all your questions and requests for the existing booking and other travel related update or information as well. Our team is always ready to serve you! We thank you for your patience and understanding!

Privacy Policy

Welcome to ("," "we," "our," "us") website (collectively, the "Site"). Prior to using or obtaining any content, products, or services through our websites, please read these Terms and Conditions of use carefully.

The access to the website and its use is subject to acceptance of the terms and conditions mentioned below ("Terms"). The terms and conditions also include our privacy policy. The user shall agree to be bound by these terms for accessing, using or obtaining any content, products, or services through these websites. The user shall not use the site if they do not agree with any part of these terms and conditions. We shall reserve all the right to amend these terms and conditions at any time if found necessary. When these terms and conditions are updated, all the amended terms will automatically take effect. The continued use of the Site by the user after the implementing of changes to the Terms and Conditions will mean that user accepts those changes. It is advised to return to this page periodically to see any revisions.

If you are a registered member of, you will qualify to avail savings and benefits on airfares, holiday packages, hotel reservations, car rentals and other travel services. Apart from this, the users shall receive monthly newsletters and exclusive promotions that offer special deals.

Our privacy policy contains the policies we follow in regards to the collection, use, and protection of the personal information you provide on website. Name, address, telephone number, e-mail address. credit card number and other such information pertaining to a specific individual come under the term 'Personal Information'.

The user can review our privacy policy any time and familiarise themselves with the policies but we neither sell nor rent customers' personal information to third parties.

The user shall note that the Privacy Policy may be subject to periodic changes if found necessary in the review of Privacy Policy. Please make sure to bookmark this page and/or review this page periodically to ensure that are viewing the latest version. We will follow the privacy practices outlined to you in this Privacy Policy at the time you submitted your personal information to us, irrespective of later updates.


All the terms that begin with a capital letter in this Privacy Policy are defined in the following section.

"Guest" is an individual who is not a member but can search and book products or services available on the site.

"Member" is an individual who can choose a Member ID and password and has registered with the Site.

"Member ID" implies that specific e-mail address that is used to login to the site.

"Taj Travel" or "we" implies, INC, its subsidiaries and also its affiliates.

"Personal Information" implies any information, which is recorded in any form, pertaining to an identified individual or the identity of an individual which may be assumed from the information given. This can include name, e-mail address, telephone number, mailing address, billing and account information and other such information that are necessary for providing products or services.

"Products or Services" implies travel by airline, tours, travel insurance, hotel accommodation, transportation and car rentals, theatre tickets and other such items that are available from the site.

"Book" means the act of reserving a product or service.

"Session Data" includes information related to the type of internet browser and operating system used by an individual. It also includes information such as the domain name of the site accessed by the user, the date and time, number of visits and its duration, the average time spent on the site, domain name of the individual, pages viewed by the user and the number of cookies amassed.

"Site" means the site and the sub sites and their content that are respective to the Site including the products and services that are available from this Sites or sub sites.

"Subscriber" is an individual who without becoming a Member or a guest is eligible to offers or promotions from



Do not provide any information of personal nature to us, if you do not agree with these terms. Your refusal or withdrawal of consent to provide any required personal information may restrict us to provide you with products or services which can be only offered on our Site if we have have access to specific personal information.


Minors are not eligible to register for, use or Book the Products or Services that are available on our Site. Knowingly, we do not collect Personal Information from any Minor, and will make no use of this information if we find that the information has been provided by a Minor.

Other Travelers or Contacts

In cases when you are booking products or services for other travellers using your Member ID and password, please make sure that you have the right to provide us with contact information of a third party for When providing the Personal Information of another traveler, you agree that have all necessary authority and/or have obtained all necessary consents from the concerned person to allow us to collect, use and disclose their Personal Information mentioned in this Privacy Policy.

What kind of Personal Information we collect

Only the necessary information required to provide products and services to you are collected by us.

Just visiting the Site

There are certain areas of our Site that can be visited without revealing who you are or signing-in.

When you register as a Member

All the necessary personal information required to provide you with the Products and Services offered on our Site will be collected by us if you register with us as a Member. We may request you to provide us with your name, e-mail address and home zip code. In order to gain access to portions of our Site that are reserved for Member use, you will need to choose a password.

Other information such as gender, activities and lifestyle preferences or preferred destinations are optional.

Booking Products or Services as a Member

The use must provide payment or other necessary information while booking Products or Services from our Site as a Member. Billing information, driver information or such information required by the travel service provider are included in this.

Booking Products or Services for a third party

The third party's name, contact information, and other such information as required by the travel service provider(s) will be collected by us when you Book Products or Services for a third party using your Member ID and password, in order to complete the booking.

Using the Site as a "Guest"

You can use our Site as a Guest, if you are not a Member. You will be required to provide Personal Information to complete the booking if you Book Products or Services as a Guest. The confirmation of the book will be sent to you e-mail address, so it is necessary to provide us with your e-mail address. Once the confirmation is over, a temporary password will be given to you so you can return to the Site if you need to have a review of your booking information.


Becoming a Subscriber mean that you are eligible to receive offers or promotions from without becoming a Member or Guest. We collect your name and e-mail address for this purpose.

Participating in contests, promotions, raffles, or sweepstakes

By sponsoring contests, promotions, raffles or sweepstakes, we may offer you the chance to win a variety of travel related prizes. Your Personal Information such as your full name, e-mail address or mailing address will be collected from you if you choose to participate.

Participating in a survey or a focus group

You may get an invite from us to participate in a survey or a focus group from time to time. You can choose to either participate or not. The responses you provide will be collected from you and made anonymous. They will be aggregated with the responses of other participants. When using a bulletin board, blog, or chat room on this Site, be alert that other users of these forum can read, collect or use any personally identifiable information you provide, which could lead to receiving of unsolicited messages by you. We will not take any responsibility for the personally identifiable information you submit in these forums

Advertisement on third party sites

We collect non-personally identifiable information through cookies on your computer when you click on our advertisement placed in a site you visit.

Communication with Customer Service

On instances where you call or write to our Customer Service, we collect information about the Book in order for us to assist you along with contact information such as name, phone number, mailing address or e-mail address.

Sending of emails or e-newsletters

The "Tell a Friend" feature insert a in the e-mail when you forward a promotion or search results to a third party or when we send e-mails or e-newsletters, works in the following areas:

When you inform a friend about an itinerary you booked through our Site, a one-time email with the requested information will be sent to you friend. In such cases, the names and email addresses of your friends do not get permanently stored and the data will not be used for any additional marketing purposes.

Supplementation of Information

Your personal information submitted to us may be supplemented with information from third party sources on occasions in order to provide certain services to you.

  • Address Verification: In order to verify your address information when you book travel or other products or services from us, we make use of third parties during the credit card authorization process.
  • Enhancement of Profile Information: To provide pertinent offers and to better target our advertising, we book marketing data from third parties and add it to our existing user database.

How The Information Collected is Used

  • To communicate with you about your travel plans, to record your travel preferences and to make reservations.
  • For issuing of invoices, administration of accounts, collection and process payments.
  • For giving away tips or guidance on how to use our Site, to inform about new features on our Site or provide other interesting information to the users.

Contests - Promotions - Raffles – Sweepstakes

Your Personal Information will be used if you participate in a contest, promotion, raffle or sweepstakes to notify you if you win.

When filling out the contest or promotion form, you will have to specifically request to receive our newsletters, e-mails, personalized offers or other promotional materials. Only then additional communications will be sent to you.

The information will be shared with the entities with which we may have teamed to propose the joint promotion.

Session Data

To better understand how our Site is navigated, we make use of Session Data collected through cookies. This will provide information as to how many people visit a specific pages, the length and frequency of their stay at our Site, the types of browsers and computer operating systems used by our visitors, the variety of searches of our Site's database, and the Internet Protocol addresses from which visitors connect to our Site.

This information is used to improve our Site content and ease of use. Also, to personalize and improve individual viewing experiences on our Site and provide information that may interest you.

Aggregated Information

When information is recorded in any form about more than one individual, wherein the identity of the individual is not known and cannot be assumed from the information is called Aggregated Information. This aggregated information may be used to communicate our user base to current or potential partner’s investors and advertisers, to understand and respond to market needs or to make recommendations to other users of our Site.

What we do not do

Your credit card information, Member ID, login password or national identification numbers will not asked from you at any time in a non-secure or unsolicited e-mail or telephone communication.

  • We provide your personal information to those travel service providers such as airlines, car rental, hotel, ground transportation, theater, attraction or travel insurance with which you make arrangements through our Site to make and complete the booking or reservation.
  • We share your Personal Information that is only required to organizations that perform services for or on behalf of to provide customer service, process credit cards, deliver tickets, marketing, data processing, to facilitate usage by a visitor or to offer credit card services or evaluate your credit worthiness.
  • Some of these service providers may be located in countries outside the US and outside the European Economic Area ("EEA"). Only for the purpose of providing services to, your Personal Information will be provided to these organizations. When you submit your personal data, you agree to the transfer, storing and processing of your data outside the US and outside the EEA.
  • In order to offer you additional Products or Services, through sweepstakes, raffles and promotions, we may associate with other companies. Those information which is required by these other companies to provide the Products or Services that you have requested will be shared. The use of your Personal Information by these other companies does not cover under this policy. A company's privacy policy must be read thoroughly before requesting any of its products or services.
  • To protect our Site and our rights under our Terms and Conditions of Use; to protect ourselves against liability or prevent fraudulent activity; or where it is necessary to permit us to pursue available remedies or limit any damages that we may sustain.
  • When the information is public .
  • To our insurers and to regulatory agencies.

Disclosure without consent

Under certain circumstances the use or disclosure of Personal Information may be justified or permitted and may be obligated to disclose information without consent.

Such circumstances may include:

  • If required to comply with a subpoena or warrant issued or an order made by a court, person or body with jurisdiction to compel the production of information or to comply with the rules or court relating to the production of records.
  • A formal request is received to disclose your Personal Information in connection with a legal action. In such cases we will attempt to contact you about it, if permitted by law, via the e-mail address you provided during registration, before we respond to that request.
  • If we strongly believe that a law, regulation, rule or guideline requires it.
  • When it is necessary to collect money owing to us.

National Security

In lieu of national security and travel security, the United States Government and other governments may request access to certain passenger information such as name, flight origin, flight destination, time and duration of flight, seat location, travel agent, form of payment, credit card numbers, travel itinerary, address, telephone number and meal requests. In response to such request, and/or its providers will provide access to all the information you have submitted at the time of making your reservation to the applicable government agencies of the countries to or from which you are traveling.

Retention and storage

In accordance with our Records Management Policy and applicable laws, all your Personal Information will be retained in our database. These information may be with us for an extended period of time even after the end of your relationship with us, but we will keep sufficient information only to respond to any issues that may arise later. To prevent fraudulent activity, for our protection against liability and to permit us to pursue available remedies or limit any damages that we may sustain; or if we believe in good faith that a law, regulation, rule or guideline requires it, we may also need to retain certain information. Servers controlled by will store your personal information in secured locations.

How We Protect Personal Information

Physical, administrative and technical safeguards are used by to help protect the confidentiality and integrity of Personal Information. This is also to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of Personal Information. Whenever Personal Information is sent to our service providers, we have maintained in our contracts with them that they should protect all Personal Information in a manner consistent with the principles described in this Privacy Policy. When availing the services of, we assumes no liability for the loss of any information that you transmit to us via the World Wide Web because information transmitted electronically via the World Wide Web might not be secure. Please ensure that your card details are encrypted for each of the transactions while making a booking with your credit card.

How to Opt-Out Of Receiving Our Promotional E-Mails?

Through the "My Account" link on the Site home page, the user may unsubscribe from our Real Deals, Insider, or other newsletter or similar services. reserves the right to limit membership to those who will accept e-mails. Members will be notified via e-mail prior to any actions taken.

Know more about my privacy.

When you click on the links to other websites on and enter to such sites, we do no hold any responsibility. We advise you to read the privacy statements of all such sites as their policies might be different from this Privacy Policy. It is your sole responsibility to maintain the secrecy of your passwords, and your site membership account information.

If required by the law, court order, as requested by other government or law enforcement authority, may disclose the site member information, or in the good faith belief that disclosure is otherwise necessary or advisable. This includes protecting the rights or properties of or any or all of its affiliates, associates, employees, directors or officers or when disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Changes To The Privacy Policy

The Privacy Policy may change from time to time. From the date of posting of revised Privacy Policy to the Site, it will be applicable to all the information collected thereafter, as well as to existing information held by us.

We will obtain the necessary consents required under applicable privacy laws if we wish to collect, use or disclose Personal Information for any other purposes than those to which consent has been obtained, unless otherwise required or permitted by law, if we change this privacy policy in a material way. If such changes cannot be accepted by you, then you may request for the closure of your account.

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